Hi, I’m Samantha Stevens

Defined clear targets and objectives to team members from global backgrounds to ensure personal growth and high entertainment ratings for Royal Caribbean International. Liaised between multiple divisions to improve communications and scheduling errors to cut negative guest comments by 40%. Responsible for organizing and coordinating 12 different schedules for my team, data-entry for weekly report, working with Smartsheets and excel for daily administrative work, while performing 7 ice shows per week.